Return and Refund Policy
At Khanoye, customer satisfaction is our priority. If you're not happy with your purchase, we're here to help.
🔄 Exchanges
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Size or style issue? You may request an exchange within 3 days of receiving your order.
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Chappals must be unused, unworn, and in original condition with packaging.
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Customers are responsible for return shipping costs.
❌ Returns & Refunds
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We currently do not offer refunds unless the product is damaged or incorrect.
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In the case of a wrong or defective item, please contact us within 48 hours of delivery with clear photos as proof.
📞 How to Request an Exchange
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Contact us via WhatsApp or call at +92 332 9519630
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Share your order number and reason for exchange
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Our team will guide you through the process
❗ Important Notes
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Items sent back without prior contact will not be accepted.
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Customized or special-size orders are not eligible for exchange.
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All decisions regarding returns and exchanges are at the discretion of Khanoye’s management.
